Transgender woman says Arizona pharmacist REFUSED to fill her hormone treatment

Those in the LGBTQ community say it's a step in the right direction but sadly the pharmacist's actions were not surprising

Those in the LGBTQ community say it's a step in the right direction but sadly the pharmacist's actions were not surprising

Hilde Hall, a transgender woman, says a CVS pharmacist refused to fill her hormone medication and loudly questioned her in front of other customers.

Hall then transferred all of her prescriptions to that Walgreens "so that I never again have to see the pharmacist who discriminated against me", she wrote.

Hall added that the experience left him feeling "embarrassed and stressed" to the point where he nearly broke down crying in the store.

"He did not give me a clear reason for the refusal", Hall wrote, "embarrassed and distressed, I almost started crying in the middle of the store", she continued.

CVS has fired a pharmacist who refused to fill the prescription of a transgender woman seeking hormone medication and has apologized for the incident.

The company apologized on social media Friday saying the pharmacist is no longer an employee.

Hilde Hall penned a blog post on the American Civil Liberties Union's (ACLU) website on Thursday stating that he was "humiliated" when a pharmacist at a CVS Pharmacy in Fountain Hills, Arizona, refused to fill a hormone therapy prescription in April. The company said the employee had been fired, but did not disclose if it happened immediately or after media reports on the incident.

The pharmacist violated the company's policies and "does not reflect our values or our commitment to inclusion, nondiscrimination and the delivery of outstanding patient care", CVS said.

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CVS spokesman DeAngelis apologized for the company's unresponsiveness to Hall's complaints about her treatment. So, she made a decision to file a complaint to the Arizona State Board of Pharmacy on Thursday, insisting something had to be done. "In such instances, the pharmacist is required to notify us in advance about such a religious conviction, so that we can ensure there are other arrangements in place to ensure the patient's medication needs are promptly satisfied", he said in an email.

After Arteaga complained to the pharmacy board about a Walgreens pharmacist denying her a miscarriage-related prescription because of personal beliefs, the agency began an investigation.

"This was the first time that she was starting with this medication", said Steve Kilar with ACLU Arizona.

Hall, on April 24, went straight from her doctor's office to the pharmacy, prescriptions in hand.

Arizona is one of at least six states that allows pharmacies and druggists to refuse to fill a prescription on religious or moral grounds.

After Hill's doctor called the CVS to explain the prescription, the pharmacist still refused, Hill said.

"After years of working to affirm my identity in a world where transgender people are questioned constantly about how well they know themselves, the pharmacist refused to fill one of the prescriptions needed to affirm my identity", she said.

Meanwhile, those in the LGBTQ community say it's a step in the right direction, but sadly the pharmacist's actions were not surprising. Instead, the doctor sent her prescription to a local Walgreens were it was filled without issue.

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